Privacy Policy

Information We Collect

Information you provide and information collected automatically.

Depending on how you use the website, we may collect information that you voluntarily provide, such as your name, email address, telephone number, property address, home-search preferences, saved listings, questions, messages, valuation-request information, and other details you submit through a form or account feature.

We and service providers that support this website may also collect technical and usage information automatically, including IP address, browser and device information, approximate location derived from an IP address, pages viewed, referring pages, links clicked, date and time of visits, cookie identifiers, and similar website-usage information.

How We Use Information

Why we collect information.

We may use information collected through the website to:

• Respond to questions, property inquiries, showing requests, valuation requests, and other communications.
• Provide property-search features, saved listings, search subscriptions, alerts, and related real estate services.
• Connect you with a Capitol Real Estate broker, property-management representative, commercial specialist, or other appropriate team member.
• Operate, maintain, secure, troubleshoot, personalize, and improve the website and its features.
• Measure website performance and understand how visitors use our website.
• Send service-related or marketing communications when permitted by law and consistent with any preferences or consent you provide.
• Comply with legal obligations, enforce website policies, protect rights and safety, and prevent fraud or misuse.

Cookies & Analytics

Website technologies and analytics.

This website may use cookies, local storage, pixels, tags, scripts, and similar technologies to remember preferences, operate features, understand traffic, and improve performance. Certain third-party services may set or read their own cookies or similar identifiers.

If enabled, we may use analytics services such as Google Analytics to help us understand website usage. Analytics providers may collect information about your device, browser, interactions, and visits in accordance with their own privacy policies and settings. Browser controls and privacy tools may allow you to restrict or delete certain cookies, although doing so can affect website functionality.

IDX & Service Providers

Third-party tools that help operate the website.

Capitol Real Estate uses third-party technology and service providers to operate portions of the website and our business. Depending on the feature you use, these providers may process information on our behalf or under their own terms and privacy policies. Examples may include:

• Showcase IDX for MLS property search, listing displays, registrations, saved listings, search subscriptions, and related lead features.
• WordPress and website-hosting providers for website content, hosting, security, and administration.
• Google Analytics or similar analytics services if analytics are enabled.
• Buildium when visitors follow links to Capitol Property Management rental, application, resident, or owner services.
• Email, communications, security, spam-prevention, and other technology providers used to support our operations.

When you leave our website or use an embedded or linked third-party service, that provider's terms and privacy practices may apply.

Sharing Information

When information may be disclosed.

We may share information with our brokers, staff, affiliated service teams, vendors, contractors, and service providers when reasonably necessary to respond to you, provide requested services, operate the website, or support our business. We may also disclose information when required by law, legal process, or governmental request; to investigate fraud or misuse; or to protect the rights, property, or safety of Capitol Real Estate, our clients, users, or others.

We do not knowingly sell personal information for monetary consideration. Some privacy laws may define “sale” or “sharing” more broadly than a monetary transaction. Where applicable law provides specific privacy rights, you may contact us using the information on this page to make a request.

Communications

Email, telephone, and text communications.

If you provide contact information, we may use it to respond to your request and communicate about real estate services, properties, appointments, or other matters you asked us to address. Where required, marketing communications will be sent consistent with applicable consent requirements. You may request that marketing emails stop by using an unsubscribe option when provided or by contacting us. You may ask us to stop marketing text messages by replying STOP where supported or contacting us directly.

Submitting information through the website does not by itself create an agency, brokerage, fiduciary, contractual, or other professional relationship.

Data Security & Retention

How we handle information.

We use reasonable administrative, technical, and organizational measures intended to protect information under our control. No website, transmission method, or storage system is completely secure, and we cannot guarantee absolute security.

We may retain information for as long as reasonably necessary for the purposes described in this policy, to maintain business records, resolve disputes, comply with legal or regulatory obligations, protect legitimate business interests, and enforce agreements or policies.

Your Choices

Requests concerning your information.

Depending on where you reside and the law that applies, you may have rights concerning personal information, which can include requesting access, correction, deletion, or information about certain disclosures or uses. These rights are subject to legal exceptions and verification requirements.

You may contact us using the information on this page to submit a privacy request. We may need information sufficient to verify your identity and understand the request before acting on it.

Children

This website is intended for a general audience.

The website is not directed to children under 13, and we do not knowingly seek to collect personal information from children under 13 through the website. If you believe a child has provided personal information to us, please contact us so we can review the matter.

Changes

Updates to this Privacy Policy.

We may update this Privacy Policy from time to time as our website, services, or legal obligations change. The “Last updated” date at the top of the page indicates when this policy was most recently revised. Continued use of the website after an update is subject to the revised policy.